Well Gypsy I hate to see this. We take customer feedback very seriously, which is why we also keep all emails so if something like this does come up we have evidence of everything. I do not think it will let us upload all of the email screenshots we have where you apologized for delays cause of personal issues, or our attempts to get needed content from you all for the site which we would have to keep doing to keep the project moving forward, or the delay in final payment emails showing that was needed to launch. More importantly, it won't let us upload the emails saying "It Looks Great, Thank You" and "Thank You We Are Excited About The Site" or you were leaving us a good review "today" back in early Jan. Seems your review is based on something other than your actual experience with us. Even when accused of "not setting up your social media" I, Kyle, personally responded at 10pm only 6 minutes after your email with screenshots of all accounts active on all platforms. We seemed to have done "a great job" up until you requested to have the site transferred to cut out our hosting costs, which we did the same day as the request. I know you have had some issues getting the domain connected to the site since then, but again, as far as what we were hired and paid to do, seems you were very happy and we were very patient and communicated well. Hope whatever is really behind this review gets better for you and if you ever do need help, we are here to help. Also, all screenshots of emails have been forwarded to our WIX partner manager and would also be sent to our rep at the BBB which will more than cover any "investigation" you are wanting done. Always here to help-Kyle Barker, Owner, Apex Marketing Team, LLC. ReachingApex.com...